Employment

HEDS, located at Wabash College, is a small, independent, nonprofit organization of about 180 colleges and universities committed to sharing data, knowledge, and expertise to advance undergraduate liberal arts education, inclusive excellence, and student success. You can learn more about HEDS at: https://www.hedsconsortium.org.

HEDS is searching for a full-time Survey Administration Coordinator. This entry-level, salaried position with benefits does not require advanced software or statistical knowledge. 168体育平台下载_足球即时比分-注册|官网 are looking for candidates with a willingness to adapt, learn, and grow in a mission driven-non-profit organization that supports higher education institutions across the country.

This position is for in-person work at the HEDS offices at Wabash College in Crawfordsville, Indiana.

Responsibilities

The Survey Administration Coordinator reports to the Assistant Director. As part of a collaborative team, the Survey Administration Coordinator, like all HEDS Staff members, will:  

• Communicate clearly with their colleagues at HEDS and external constituencies.
• Actively listen to and support their HEDS colleagues and maintain a collegial work environment.
• Effectively manage priorities in their work and meet the expectations of supervisors.
• Demonstrate attention to detail in their work and use or create processes to check the accuracy of our work.
• Take responsibility for mistakes and incorporate feedback to improve performance.
• Provide courteous, supportive, high-quality customer service and support to the institutions that use our services.
• Gain familiarity with the range of HEDS surveys and survey reports: what the different surveys ask, what populations they are used for, when the administration windows are, what kinds of reports we generate for each survey, and what the reporting timelines are.
• Write clear prose appropriate for the people who use HEDS services and reports.
• Seek out information in research literature and the higher education press to learn more about higher education.
• Creatively engage in just-in-time problem solving to help solve data, analyses, and reporting issues.
• Seek out information to better understand the software, data storage mechanisms, and survey engine that HEDS uses to provide its services.

In addition, the Survey Administration Coordinator will:  

• Set up, test, revise, and open surveys, on time and without errors, using our online survey engine and troubleshoot any issues that arise.
• Effectively communicate with survey liaisons at institutions about all aspects of the survey process.
• Download and send preliminary data files to institutions.
• Carefully manage survey files and folders in cloud storage to ensure proper naming, organization, and confidentiality.
• Identify and communicate issues, problems, feedback, and areas for improvement in our work to the HEDS directors.

Additional qualifications and skills:

• Bachelor’s degree or higher required.
• Basic understanding of descriptive statistics such as means, standard deviations, and correlations.
• Basic skills with Microsoft Excel and interest in and willingness to learn how to use more advanced features.
• Willingness to learn how to use our survey engine and statistical software, such as SPSS or JMP.
• Ability to work both independently and collaboratively with colleagues on assignments and projects.
• Ability to manage multiple tasks in a busy work environment.

How to Apply

To apply for this position, please upload a cover letter, resume, and contact information for three professional references by selecting “Apply Now” on this page. Please have all materials ready to submit at the time of application, as it is not possible to save and return later to an incomplete application. Please direct questions to Kelly McDorman, Assistant Director of HEDS, at mcdormak@wabash.edu. Review of applications will begin immediately and continue until the position is filled. A job offer will be contingent on a satisfactory background check.

Wabash, a liberal arts college for men, seeks faculty and staff who are committed to providing quality engagement with students, high levels of academic challenge and support, and meaningful experiences that prepare students for life and leadership in a diverse, multicultural world. Wabash is an equal opportunity employer and welcomes applications from persons of all backgrounds.